01
We start by looking, not by installing
We sit down with the people who do the work and follow the real process: how many times a piece of data is copied from one place to another, how long it takes to sort a hundred emails, where everything gets stuck when one person is away. Out of that comes a list, ranked by hours saved per month. We automate the top. The bottom, quite often, isn’t worth touching.
02
MCP: the bridge between AI and your systems
An AI model on its own knows nothing about your business. MCP (Model Context Protocol) is the standard that gives it controlled access to your systems: querying your database, reading your ERP, writing to your CRM. We build that connector once and every automation you run benefits from it — today with whatever model you use, tomorrow with whatever comes next. It’s an asset you own, not a dependency on a vendor.
03
What we usually automate
- Sorting and answering incoming email.
- Extracting data from invoices, delivery notes and contracts into your system.
- Generating recurring reports.
- Syncing platforms that don’t talk to each other.
- Preparing quotes and repetitive documentation.
- Alerts when something drifts out of the ordinary.
- Autonomous agents that review, sort and execute tasks 24/7, with human oversight at the critical points.
04
With permissions and a handbrake
Every automation has a defined scope: what it can read, what it can write, and what requires a person to approve before it runs. Everything is logged. If something fails, you know exactly what happened and it gets rolled back.
05
We measure the savings, not the technology
Before we start we agree on the metric: hours per month, response time, errors avoided. At the end of the pilot you have the number. If the numbers don’t add up, we don’t scale it.
06
And then someone watches it
An automation in production is not “install it and forget it”. Systems change, APIs break, unforeseen cases show up. We stay to maintain it — updates, incidents and keeping the monthly cost under control.
What you get
Specific processes automated on top of your current systems, MCP connectors that are yours, a log of everything that runs, and a number of hours saved that you can verify.
Let’s talk about your process
Tell us about the process you want to optimise and we’ll propose the way forward.